About Depaul UK

Depaul UK is a national youth homelessness charity dedicated to preventing homelessness and supporting young people facing housing insecurity, poverty, and social exclusion. Since its founding in 1989, the organization has grown from a single housing project into a leading provider of accommodation, prevention, and support services across the UK. Through person-centred interventions, Depaul UK helps young people build resilience, achieve independence, and create brighter futures.

The Role

Depaul UK is seeking a Progression Coach to join its Greater Manchester Pathfinder service, supporting young people aged 18–25 who are at risk of homelessness. This rewarding role focuses on helping individuals secure stable accommodation, improve their financial wellbeing, strengthen social connections, and engage in employment, education, or training opportunities.

Working both independently and as part of a supportive team, you will manage a diverse caseload and provide tailored one-to-one support within community settings. Using strengths-based approaches and Acceptance and Commitment Therapy (ACT) principles, you will empower young people to build confidence, overcome barriers, and work towards sustainable independence.

Key Responsibilities

Client Support and Case Management

• Manage a large caseload of young people, delivering personalised and outcomes-focused support.
• Develop and regularly review high-quality risk assessments and SMART support plans.
• Support clients to achieve goals relating to housing, financial stability, social inclusion, and meaningful activities.
• Deliver one-to-one support in community settings and facilitate occasional group sessions.

Safeguarding and Wellbeing

• Ensure the safety and wellbeing of all clients through effective safeguarding practice.
• Follow organizational safeguarding, risk management, and emergency procedures.
• Maintain appropriate professional boundaries at all times.
• Encourage client participation and involvement in decision-making processes.

Partnership Working and Service Development

• Build effective partnerships with statutory agencies, landlords, and voluntary sector organizations.
• Promote collaborative working to improve outcomes for young people.
• Work closely with internal and external evaluation teams to support continuous service improvement.
• Maintain accurate and timely records on client management systems.

Requirements

• Experience supporting vulnerable young people affected by homelessness, mental health challenges, substance misuse, or social exclusion.
• Experience managing a large caseload independently.
• Experience of lone working within community environments.
• Knowledge of safeguarding procedures, risk assessments, and support planning.
• Strong literacy, numeracy, and IT skills.
• Commitment to strengths-based and person-centred approaches.
• Excellent partnership-building and collaborative working skills.
• Ability to reflect on practice and contribute to continuous learning and development.
• Commitment to equality, diversity, inclusion, and professional integrity.

What They Offer

• Tailored training and professional development opportunities, including ACT training.
• Flexible working arrangements where appropriate.
• 26 days annual leave, increasing with service.
• Family-friendly leave policies.
• Pension scheme with employer contributions of up to 7%.
• Employee Assistance Programme with 24/7 GP access.
• Retail, travel, fitness, and lifestyle discounts.
• Cash health plan for employees and their families.
• Death in service benefit.
• Access to legal, financial, and practical support services.

How to Apply

Interested candidates should submit an application demonstrating how they meet the role requirements, including relevant experience supporting vulnerable young people, managing caseloads, conducting risk assessments, and working collaboratively with partner agencies. Applicants should also demonstrate their commitment to Depaul UK’s values, strengths-based practice, and mission to prevent youth homelessness.